Access to and use of this website and the products and services available through this website (the “services”) are subject to the following terms and conditions (“Terms of service”). By using the services, you are agreeing to all of the Terms of service. From time to time the terms may be updated, you should check this page regularly to take notice of any changes we may have made to the Terms of Service.
We reserve the right to withdraw or amend the services without notice. This website also has links to other websites which are not operated by EmmetsRailroad (“Linked Sites”). EmmetsRailroad accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms and service contained within each site.
Payment must be received with your Order. Orders may involve multiple shipments depending on USA inventory, pending shipments from Germany and back-orders with the manufacturer. Payment for items we are unable to ship within a reasonable amount of time will be refunded, typically 1 month.
We respect your privacy. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.
Refunds or exchanges will be given on all undamaged, unopened items if returned within 30 days. Please contact us before returning any items.
Items damaged in shipping will be replaced. Please notify us within 7 days of receipt of damaged goods. Damaged items will need to be returned to us prior to replacement being shipped.
Orders cancelled prior to shipping will receive a full refund. Orders cancelled after shipping will be charged a $30.00 restocking fee. Order refunds will be issued after we receive the returned order and determine that all items are in a resell-able condition.